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FAQs

Here are some helpful answers to questions you may have. Please note, most of the information here is for individuals working for REINZ Agency members, or individual members such as Associates, etc, or anyone interested in finding out more about REINZ membership. However, some information will be helpful for REINZ data customers or the general public.

What is REINZ?

REINZ (Real Estate Institute of New Zealand) is a not-for-profit, voluntary member organisation for NZ real estate professionals. It was founded over 100 years ago and it’s the biggest network of real estate professionals in the country. REINZ Agency members cover all sectors, including residential sales, commercial and industrial, rural, and residential property management.

REINZ provides advisory services to help members stay up to date on the regulatory environment, and it champions members’ interests by advocating for them to regulators, the Government, etc. It provides tools, templates and eForms for real estate professionals. It has NZ’s most up-to-date property data, and it provides educational courses and national certificates, as well as events for career development and networking.

Please note: REINZ is not the REA (the Real Estate Authority).The REA is the independent government agency that regulates the New Zealand real estate industry, and REINZ and the REA are separate organisations. You can find out more about the REA in the question below, ‘What’s the difference between REINZ and the REA (Real Estate Authority)?’

Who can become a REINZ member and what types of membership are there?

REINZ offers membership for licensed real estate agencies in all sectors of real estate, including residential sales, commercial and industrial, rural, and residential property management agencies.

Most memberships are for agencies, rather than individual people. Companies of all sizes can apply, from sole traders to some of New Zealand’s biggest companies and brands. Residential property management agencies can apply as well.

If your agency is a REINZ member, it can provide its individual employees’ details to REINZ, so while the individual employees aren’t actually members themselves, they can enjoy all the benefits REINZ offers whilst engaged by that agency.

There are other types of membership as well e.g. Property Management members (these are agencies) and Individual Membership, which is given to Associates of the Institute, Fellows of the Institute, or Life Members. Residential property managers can also become an Affiliated Individual Property Manager, provided the agency they work for meets all the requirements of membership.

There are specified requirements to meet to become a REINZ member. More info here.

How do I become a REINZ member?

There are specified requirements to meet to become a REINZ member.

If you’re interested in finding out more, the best option is a chat with our Membership Services team. Please fill out the Membership enquiry form here and the team will contact you.

I work in an agency that’s a REINZ agency member. Does that mean I’m a REINZ member as well?

No. If your agency is a REINZ member, that doesn’t mean you’re also a REINZ member yourself. However, if your agency is a REINZ member, it can provide your details to REINZ, so while you won’t actually be a member yourself, you can enjoy all the benefits REINZ offers, like education, events, data, advisory resources, and digital tools.

I work in residential property management and I’m not a licenced real estate agent. Can my agency, or I, be a REINZ member?

Yes. If you’re a residential property manager, then your agency can apply to become a REINZ member. You don’t need to be a licenced real estate agent, or part of a licensed agency. So long as your agency meets the criteria for being an RPM member, you can apply to join. An individual Property Manager can apply to become an Affiliated Individual Property Manager, but the agency they work for must meet all the requirements of membership.

What does REINZ offer members?

Please note that most REINZ members are agencies, not individuals. However, if your agency is a member of REINZ, it can provide its individual employees’ details to REINZ, so while the individual employees aren’t actually members themselves, they can enjoy all the benefits REINZ offers whilst engaged by that agency.

If your agency is a member, or you’re an individual member, you’ll be part of the biggest network of real estate professionals in New Zealand. REINZ

• Delivers high-quality education, with verifiable and non-verifiable training and workshops, available both online and in person.
• Champions members’ interests through advocacy and thought leadership. We speak with one voice to agencies, regulators, platform owners, government, and media.
• Provides advisory services such as guidance, templates, information sheets and other useful resources, to support our members to understand and comply with the ever-changing regulatory environment.
• Is the proud custodian of NZ’s most up-to-date property data, providing statistics, analysis and reporting tools for members and the wider business and finance industry.
• Provides industry-wide eForms, including having joint copyright, with The Law Association, of the most trusted sale and purchase agreements in NZ.
• Creates career development and networking opportunities through events and networking, including regional roadshows, conferences, awards, and auctioneering championships.

How much does it cost to become a member?

What’s the difference between being a REINZ member and a REINZ customer?

REINZ members have access to REINZ products and services. REINZ customers are individuals or organisations in the wider business and finance industry that purchase REINZ data. REINZ is the proud custodian of New Zealand’s most up-to-date property data and provides statistics and analysis, both for customers, through tailored reports covering data that’s relevant for them, and for members, through regular reports.

What do AREINZ and FREINZ stand for?

REINZ offers three types of individual membership that recognise years of dedicated service and/or expertise in the industry:

• AREINZ: Associates of the Institute,
• FREINZ: Fellows of the Institute, and
• Life Members, a rare special category given out to fewer than 100 people in 100 years.

You can find out more here.

I’m a valuer. Can I become a REINZ member?

You can become a REINZ customer. As a customer, you can receive data that’s tailored for your needs.

If you’re in an agency that’s a REINZ member, then through your agency, you can enjoy all the benefits of REINZ membership, like education courses, events, data, advisory resources, and digital tools.

What’s the difference between REINZ and the REA (Real Estate Authority)?

REINZ (Real Estate Institute of New Zealand) is a not-for-profit, voluntary member organisation for NZ real estate professionals. It’s the biggest network of real estate professionals in the country across all sectors.

REINZ provides advisory services to help members stay up to date on the regulatory environment, and it champions members’ interests by advocating for them to regulators, the Government, etc. It provides tools, templates and eForms for real estate professionals. It’s the custodian of NZ’s most up-to-date property data, providing statistics, analysis, and reporting tools. It provides education, through a range of courses and national certificates, and eventsfor career development and networking.

The REA (the Real Estate Authority) is the independent government agency that regulates the New Zealand real estate industry.

The REA provides independent information for people who are buying and selling property through the website settled.govt.nz. It provides advice and guidance for real estate professionals, and licenses people and companies working in the real estate industry. It sets the required training for NZ real estate professionals each year.

The REA has a setting out the professional standards real estate professionals must follow, and it deals with complaints about real estate professionals' behaviour. It also has a public register of real estate professionals, including info about disciplinary action taken in the last three years.

Who should I contact about licencing questions, or my CPD training requirements?

Contact the REA, not REINZ. Please visit the REA’s website if you need to:

• Renew, cancel or suspend your licence via the Licensee portal.
• Understand your verifiable and non-verifiable CPD training requirements for this year.
• Confirm that your completed verifiable training has been reported through the Licensee portal.
• Apply for a deferral or exemption for CPD this year (under exceptional circumstances)

Do you have a query or complaint about a property manager?

Property managers are currently unregulated. Currently, there is no legal guidance regarding the expected level of professionalism for property managers and the licensing requirements associated with the role. REINZ is a strong supporter and advocate for regulation of property management, however the current Government has decided not to proceed with the draft Residential Property Managers Bill.

The Tenancy Services website provides information for tenants and landlords on their rights and responsibilities under the Residential Tenancies Act.
The Consumer Protection website provides useful information on how to complain about a landlord or property manager.