Contact us

REINZ operates as a membership-based organisation exclusively dedicated to serving its members. We offer assistance to our members by providing training, tools, and resources to support the growth of both their business and people. It's important to note that we lack the capacity and authority (as we are not the regulator of the real estate profession) to address requests and complaints from the general public. 

General enquiries: [email protected], 09 356 1755 or 0800 473 469

Education enquiries: [email protected] or 09 356 1840

Member enquiries: [email protected]

Sponsorship enquiries: [email protected]

Benchmarking enquiries: [email protected]

Other Contacts

If you have any questions on the Real Estate Agents Act or if you would like to make a complaint on a licensed real estate professional, please contact the Real Estate Authority (REA), the regulator of the New Zealand real estate industry.

Contact details of REA: https://www.rea.govt.nz/contact-us/

If you are a landlord or tenant and have any rental queries or complaints, please contact Tenancy Services on 0800 836 262. If you are a landlord having issues with a property manager, please contact your lawyer for advice.

Media enquiries

Our media team deals with media enquiries only and cannot assist with general enquiries. Contact them directly: 

For media enquiries:

021 953 308
[email protected]

Our address

Level 3, 155 Khyber Pass Road,

Grafton, Auckland, 1023

PO Box 5663, Victoria St West, Auckland, 1142