Advisory Service

REINZ provides guidance, templates, information sheets and other useful resources to support our members to understand and comply with the ever-changing regulatory environment.

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Latest updates and changes

Stay up-to-date on recent changes to legislation and TLA/REINZ standard form property agreements.

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Template for Property Information and Disclosure

This is the second version of the Template, which was published in June 2024. This Template is to be attached to the back of our Residential Agency Agreement Template. Huge thanks to our Focus Group, comprising of Graham Crews, Graeme Fraser, Trinna Drinnan, Kelvin Wong and Lisa Gerrard for their excellent feedback. We have also sought input from Building Officials Institute of NZ to ensure we have accurate terminology and haven't overlooked any essential features.

Pre-Auction Offers: Guidance for Sales Agents

This resource serves as a checklist and provides general guidance for salespersons who may be unsure about the pre-auction offer process. It's important to note that many agencies have their own checklists, procedures, and protocols for dealing with pre-auction offers. Therefore, it is advisable to always refer to your agency’s existing policies and procedures as a first step in handling pre-auction offers. Agencies should always have established procedures in place for handling pre-auction offers.

FAQs on Unit Titles

The Unit Titles (Strengthening Body Corporate Governance and Other Matters) Amendment Act 2022 (the Amendment Act) became law on 9 May 2022. The Unit Titles Amendment Regulations 2024 (the Amendment Regulations) came into force on 9 May 2024. The purpose of the Amendment Act is to provide greater protections for people who buy or own unit title properties. You can read more about the Changes to the Unit Titles Act here. If you missed our Live Webinar with the Ministry of Business, Innovation and Employment (MBIE) on 13 May 2024, you can now watch the recording on our Online Learning resources. This is FREE for our members and counts towards 0.5 hours of your non-verifiable training. This FAQs set out questions and answers during the live webinar.

Farm Debt Mediation Scheme

The Farm Debt Mediation Scheme (FDMS) can assist farmers facing farm debt issues. Rural licensees should be mindful of this scheme, as you may be engaged for expert property advice as farmers and lenders look for solutions around farm debt challenges. This resource provides useful information about this scheme.

Agency agreements and related resources

Get guidance on the essential documents you use daily.

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Template for Property Information and Disclosure

Buyer’s Agency Agreement Template (with changes highlighted)

REINZ provides detailed guidance, templates, information sheets and other useful resources to help our members understand and comply with the complex and ever-changing regulatory environment.

Residential Agency Agreement Template Highlighted Version (Listing Authority) August 2023

REINZ provides detailed guidance, templates, information sheets and other useful resources to help our members understand and comply with the complex and ever-changing regulatory environment.

Real Estate Advertising

Don’t get caught out by advertising compliance requirements. Here’s how to get it right.

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Information Sheet on Advertising a Bedroom

REINZ provides detailed guidance, templates, information sheets and other useful resources to help our members understand and comply with the complex and ever-changing regulatory environment.

Guide for Advertising Best Practice

REINZ provides detailed guidance, templates, information sheets and other useful resources to help our members understand and comply with the complex and ever-changing regulatory environment.

Info sheet for Door Knock or Cold Calling Prospective Clients

It is prudent to be aware of the “uninvited direct sale provisions” in the Fair Trading Act 1986 if you utilise cold calling or door knocking to find new clients and business. In addition to the Real Estate Agents Act 2008, the Fair Trading Act provide more protection for clients if an agency agreement is an uninvited direct sale. This Information Sheet contains a summary of how these Fair Trading Act provisions apply.

Info sheet for Drones and Aerial Photography

This memorandum is intended to help you understand the rules, risks and matters to be aware of when you are using drones (otherwise known as ‘Unmanned Aerial Vehicles (UAVs) or Remotely Piloted Aircraft Systems (RPAS)) in your real estate activities.

Useful clauses for S&P agreements

Craft the perfect sale and purchase agreement for every client with our comprehensive catalogue of clauses.

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Disclaimer for Appraisals - Natural Disasters

Under Rule 10.2(a) of the Code of Conduct Rules 2012 (Code of Conduct), a written appraisal is required when an agent, or any licensee engaged by the agent has (or is entering into) an agency agreement with a client. In light of the recent severe weather events in the North Island, numerous properties have been damaged, and there may not be comparable sales data in the region to calculate an accurate price range for the appraisal.

Disclaimer for Business Appraisals - Natural Disasters

Under Rule 10.2(a) of the Code of Conduct Rules 2012 (Code of Conduct), a written appraisal is required when an agent, or any licensee engaged by the agent has (or is entering into) an agency agreement with a client. Looking for a CMA disclaimer for Residential, Rural or Commerical property or land? Search 'Disclaimer for Appraisal - Natural Disasters' in Resource Library for more information.

Useful Clauses - Natural Disaster Insurance

REINZ has prepared optional clauses for sale and purchase agreements where a property has been (or may have been) affected by a natural disaster. This document includes a clause making the agreement conditional upon the purchaser being able to insure the property, insurance disclosure condition, professional report condition, and a framework within which vendors and purchasers can work with EQC and private insurers to see if it is appropriate to assign the vendor’s property insurance. Licensees should read the guidance carefully before using these clauses.

TLA (formerly known as ADLS)/REINZ agreements

Ensure robust and compliant settlements with the latest TLA (formerly known as ADLS)/REINZ agreements highlighting

changes from the previous editions.

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TLA/REINZ agreements

Find more resources

Search our resource library for best-practice guides, ready-to-use downloadable templates, and more.

Multiple offers
On-selling offers
Unit titles

AML obligations
Purchase price allocation
Overseas investment

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Can’t find it? Here are some handy contacts.

Sometimes it’s best to go directly to the source.

For inquiries about real estate regulation, licensing, and disciplinary proceedings

Contact the Real Estate Authority on 0800 367 732 or email [email protected], or see REA resources

For privacy-related information

Contact the Office of the Privacy Commissioner on 0800 803 909 or email [email protected]

For inquiries about anti-money laundering (AML) compliance

Contact the Department of Internal Affairs on 0800 25 78 87 or email [email protected]

For health and safety information

Contact WorkSafe on 0800 030 040

For tax-related inquiries

Contact [email protected]

For overseas investment inquiries

Contact Overseas Investment Office on 0800 665 463 or email [email protected]

Connect with our Advisory Service

Have a question related to real estate legislation or compliance? We can help you navigate and comply with legislation and develop your understanding of the technical side of the real estate industry.

REINZ’s in-house advisory team can help with best-practice guidance and technical enquiries on the interpretation of regulations.

Please note, we are unable to provide legal advice. Always talk to a lawyer for independent legal advice.

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