From 1 May 2026, a new Information Privacy Principle 3A under the Privacy Act 2020 came into force. Under IPP 3A, agencies that collect personal information indirectly from a third party must take reasonable steps to notify the individual concerned, unless an exception applies.
This Q&A resource provides general guidance on how IPP 3A may apply in common real estate scenarios, including referrals, information sharing between agents or branches, online portal enquiries, and the sharing of sales information.
This resource is for general informational purposes only. There is no “one size fits all” approach to complying with IPP 3A, and each situation should be assessed on its own facts. Agencies should seek independent legal advice or speak with their legal, compliance, branch manager, or supervisor contacts if they are unsure about their obligations.