This verifiable package includes the following topics:

Please note: After registration, courses from this CPD package will appear in THRIVE within one (1) hour. Thank you for your patience.

Important Information

Accessing the course

•  After registering, you’ll access this topic through our online learning platform, THRIVE. Once logged in, the course will appear on your homepage. In some cases, this can take up to one (1) hour after registration.

Progress tracking

•  Your progress is automatically saved, allowing you to pause and resume the course at any time.

Completion Requirements

•  To be marked completed for the topic, you must finish all required questions, activities, and tasks within the online course.

Recording your CPD

•  After completing the topic, please allow up to 12 hours for your completion to appear in your CPD logbook. Your completion will be reported to the Real Estate Authority on the 10th of each month.

Getting your Verifiable Training Certificate
Once you've completed your 10 Verifiable CPD hours with REINZ, you’ll be able to download your Verifiable Training Certificate by following the steps below -

1. Login to your account on the REINZ website
2. Go to ‘My Profile’
3. Find your certificate in the ‘My CPD’ section

If you have any queries, please do not hesitate to reach out to us at [email protected] or ring us on 0800 473 469.

Overview of topics:

• identify various risks associated with use of AI technology, digital signatures, messaging apps, marketing, and online tools such as property appraisals. 
• understand their legal, ethical, regulatory, and professional obligations when using digital technology.
• describe their agency’s policies and procedures relating to use of digital technology. 
• understand how to ensure proper record-keeping using technology and what responsibilities they have in this area, including the risks associated with deleting and editing messages or failing to maintain proper documentation.
• describe potential data privacy and confidentiality issues, particularly if adding confidential or personal information into open AI tools.
• understand the risks and issues in digital marketing, including the use of Generative AI in creating promotional materials, and the ethical considerations that come with them.
• know the principles to apply as technology continues to evolve, especially around the careful and informed use of new tools like Generative AI.

• the purpose of the Code of Conduct.
• the rules of the Code of Conduct. 
• how the Code of Conduct applies when carrying out real estate agency work, with practical examples.
• the standard of professional competence and conduct required of a licensee 
• the benefits and protections offered by the Code of Conduct for licensees and consumers.
• processes to address breaches of the rules.

• explain key terms relating to GST
• explain key taxation legislation around land transactions
• explain some potential GST issues related to land transactions
• explain the documentation required around GST in real estate interactions and transactions.

• explain a licensee’s responsibilities to others when carrying out real estate agency work
• explain ethical considerations related to conflict of interest and commission
• explain ethical considerations related to establishing an agency agreement
• explain ethical considerations related to sale and purchase agreements and lease agreements.

• the nature of a complaint
• obligations for dealing with complaints
• a robust internal agency complaint process
• what to do when a complaint has been made against you
• how to respond appropriately and professionally to a complaint
• the REA complaint process and your obligations
• the importance of keeping records and ensuring high standards and quality service.

• explain the assets classes under the Purchase Price Allocation (PPA) rules (PPA Rules);
• explain requirements for an agreement between the vendor and buyer under the PPA Rules;
• explain the 'unilateral allocation' process for PPA and exceptions;
• explain practical applications of the PPA Rules; and
• explain key terms used in the PPA Rules.

At the end of this topic, you will be able to explain key aspects of several pieces of primary and secondary legislation relevant to real estate wok including:

• council bylaws and implications for licensees
• the Privacy Act and implications for licensees 
• the Overseas Investment Act and implications for licensees
• the Fair Trading Act and the implications for licensees
• the Contracts and Commercial Law Act.

• explain relevant legislation associated with natural disasters and weather events;
• describe what due diligence is required and what knowledge licensees should have;
• describe what to do and your obligations in real estate agency work in the immediate aftermath of an event with respect to properties impacted by a natural disaster;
• describe best practices for planning for future events.