This verifiable package includes the following topics:

Please note: After registration, courses from this CPD package will appear in THRIVE within one (1) hour. Thank you for your patience.

Important Information

Accessing the course

•  After registering, you’ll access this topic through our online learning platform, THRIVE. Once logged in, the course will appear on your homepage. In some cases, this can take up to one (1) hour after registration.

Progress tracking

•  Your progress is automatically saved, allowing you to pause and resume the course at any time.

Completion Requirements

•  To be marked completed for the topic, you must finish all required questions, activities, and tasks within the online course.

Recording your CPD

•  After completing the topic, please allow up to 12 hours for your completion to appear in your CPD logbook. Your completion will be reported to the Real Estate Authority on the 10th of each month.

Getting your Verifiable Training Certificate
Once you've completed your 10 Verifiable CPD hours with REINZ, you’ll be able to download your Verifiable Training Certificate by following the steps below -

1. Login to your account on the REINZ website
2. Go to ‘My Profile’
3. Find your certificate in the ‘My CPD’ section

If you have any queries, please do not hesitate to reach out to us at [email protected] or ring us on 0800 473 469.

Overview of topics:

• identify various risks associated with use of AI technology, digital signatures, messaging apps, marketing, and online tools such as property appraisals. 
• understand their legal, ethical, regulatory, and professional obligations when using digital technology.
• describe their agency’s policies and procedures relating to use of digital technology. 
• understand how to ensure proper record-keeping using technology and what responsibilities they have in this area, including the risks associated with deleting and editing messages or failing to maintain proper documentation.
• describe potential data privacy and confidentiality issues, particularly if adding confidential or personal information into open AI tools.
• understand the risks and issues in digital marketing, including the use of Generative AI in creating promotional materials, and the ethical considerations that come with them.
• know the principles to apply as technology continues to evolve, especially around the careful and informed use of new tools like Generative AI.

• explain the obligations of the AML/CFT requirements on real estate agencies;
• explain whom you must conduct Standard Due Diligence (CDD), Enhanced Due Diligence (EDD) and Simplified Due Diligence (SDD) on;
• explain what is required to identify clients and other relevant individuals;
• explain how a client’s identity and address is certified and verified;
• explain the requirement and process for reporting to the authorities;
• explain AML/CFT red flags related to real estate transactions.

• explain the meaning of disclosure;
• describe key legislation and rules related to disclosure;
• explain requirements for consent to disclosure from client-vendor/lessor;
• explain disclosure obligations in conflict of interest situations;
• explain requirements for disclosure of material facts to customers;
• explain disclosure requirements related to methamphetamine contamination; and
• describe key ‘red flags’ indicating a possible problem that may require disclosure.

• explain the principles of the Health and Safety at Work Act 2015 (HSWA) 
• understand how the HSWA principles apply to real estate work
• explain who a person conducting a business or undertaking (PCBU) is under HSWA 
• understand the duties and responsibilities of an officer of a PCBU 
• understand how overlapping duties work and how they apply in the licensee context
• identify potential risks and hazards of working in real estate and how to mitigate these
• describe what situational safety is and how to eliminate or manage risks
• understand the importance of having and complying with agency health and safety policies and procedures

• explain the difference between a contractual warranty and a contractual condition
• explain key clauses and their implications for the sale process
• explain the key requirements for clauses added to the Further Terms of Sale
• discuss why and when issues can arise during the sale and purchase process, and how to prevent these issues
• explain remedies and rights when there are issues with the agreement.

• explain the subdivision process
• explain what is required to ‘know the property’ the licensee is selling
• explain common issues when selling sections in a subdivision
• explain common issues in selling off ‘as-built’ plans

• the types of property ownership that differ from standard freehold and fee simple (including unit titles, cross leases, company share titles) and will have an understanding of the differences
• key aspects of the Unit Titles Act 2010
• key aspects of the Property Law Act 2007
• how to apply the legislation to real estate agency work
• how to communicate key aspects around unit titles and property law to customers
• the importance of advising parties to seek legal advice
• how to identify potential risks and issues.