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Advisory Service for REINZ Members

Gain support with our exclusive Member-Only Advisory Service, designed to provide our members with general guidance and best-practice insights.

*Please note, we are unable to provide legal advice as we are a membership-based organisation. Always talk to a lawyer for independent legal advice tailored to your individual circumstances.

Latest updates and changes

Stay up-to-date on recent changes to legislation and TLANZ (formerly ADLS)/REINZ standard form property agreements.
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This version of the Residential Agency Agreement (Listing Authority) template includes all amendments made in the April 2026 update, with changes clearly marked up and highlighted. It is intended to help users easily identify and review the updates made to the previous version of the document.
8/04/2026 12:00:00 AM
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On 7 April 2026, REINZ made submission on the Ministry of Justice (MoJ) consultation on the AML/CFT levy proposals. In our submission, we have re-stated that REINZ and our members do not support a levy being imposed on the real estate sector for the reasons set out in our earlier submissions. If, notwithstanding our position, a levy is imposed on the real estate sector, we have asked for meaningful regulatory relief for the real estate sector and better sector-specific resources and guidance.
8/04/2026 12:00:00 AM
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This document is the standard Residential Agency Agreement (Listing Authority) template updated for April 2026. It is used by real estate agencies when entering into an agreement with a vendor to market and sell residential property. The template reflects the most current contractual terms and regulatory requirements applicable at the time of release.
8/04/2026 12:00:00 AM
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This document is a template Purchaser Acknowledgement Form updated for April 2026. This template form should be completed and signed by purchasers before submitting an offer on a property. This will help agencies comply with IPP3A.
8/04/2026 12:00:00 AM

Agency agreements and related resources

Get guidance on the essential documents you use daily.
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This version of the Residential Agency Agreement (Listing Authority) template includes all amendments made in the April 2026 update, with changes clearly marked up and highlighted. It is intended to help users easily identify and review the updates made to the previous version of the document.
8/04/2026 12:00:00 AM
Word
This document is the standard Residential Agency Agreement (Listing Authority) template updated for April 2026. It is used by real estate agencies when entering into an agreement with a vendor to market and sell residential property. The template reflects the most current contractual terms and regulatory requirements applicable at the time of release.
8/04/2026 12:00:00 AM
Word
This document is a template Purchaser Acknowledgement Form updated for April 2026. This template form should be completed and signed by purchasers before submitting an offer on a property. This will help agencies comply with IPP3A.
8/04/2026 12:00:00 AM
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Farm land, and securities (like shares) in entities that own farm land, must be offered for sale on the open market before being sold to overseas investors. The process is controlled by the Overseas Investment Act 2005 (the Act) and the Overseas Investment Regulations 2005 (the Regulations). In this Information Sheet, we have collaborated with Toitu te Whenua Land Information New Zealand (LINZ) to outline the key requirements and highlight common issues that may arise.
16/06/2025 12:00:00 AM
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REINZ provides detailed guidance, templates, information sheets and other useful resources to help our members understand and comply with the complex and ever-changing regulatory environment.
 
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REINZ provides detailed guidance, templates, information sheets and other useful resources to help our members understand and comply with the complex and ever-changing regulatory environment.
 
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It is prudent to be aware of the “uninvited direct sale provisions” in the Fair Trading Act 1986 if you utilise cold calling or door knocking to find new clients and business. In addition to the Real Estate Agents Act 2008, the Fair Trading Act provide more protection for clients if an agency agreement is an uninvited direct sale. This Information Sheet contains a summary of how these Fair Trading Act provisions apply.
 
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Under Rule 10.2(a) of the Code of Conduct Rules 2012 (Code of Conduct), a written appraisal is required when an agent, or any licensee engaged by the agent has (or is entering into) an agency agreement with a client. In light of the recent severe weather events in the North Island, numerous properties have been damaged, and there may not be comparable sales data in the region to calculate an accurate price range for the appraisal.
23/02/2023 12:00:00 AM
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Under Rule 10.2(a) of the Code of Conduct Rules 2012 (Code of Conduct), a written appraisal is required when an agent, or any licensee engaged by the agent has (or is entering into) an agency agreement with a client. Looking for a CMA disclaimer for Residential, Rural or Commerical property or land? Search 'Disclaimer for Appraisal - Natural Disasters' in Resource Library for more information.
23/02/2023 12:00:00 AM
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REINZ has prepared optional clauses for sale and purchase agreements where a property has been (or may have been) affected by a natural disaster. This document includes a clause making the agreement conditional upon the purchaser being able to insure the property, insurance disclosure condition, professional report condition, and a framework within which vendors and purchasers can work with EQC and private insurers to see if it is appropriate to assign the vendor’s property insurance. Licensees should read the guidance carefully before using these clauses.
23/02/2023 12:00:00 AM

Explore our extensive resource library

Search our resource library for best-practice guides, ready-to-use downloadable templates, and more.

  • Pre-Auction Offers
  • Record Keeping
  • On-selling
  • Advertising a Bedroom
  • Useful Clauses
  • Emissions Trading Scheme

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Can’t find it? Here are some handy contacts.

Sometimes it’s best to go directly to the source. 

For inquiries about real estate regulation, licensing, and disciplinary proceedings 

Contact the Real Estate Authority on 0800 367 732 or email [email protected], or see REA resources

For inquiries related to residential tenancies

Contact Tenancy Services at 0800 836 262 (0800 TENANCY)

If you are unhappy with your property manager

You can consider filing a claim with the Disputes Tribunal. Further information here.

For privacy-related information 

Contact the Office of the Privacy Commissioner on 0800 803 909 or email [email protected]

For inquiries about anti-money laundering (AML) compliance 

Contact the Department of Internal Affairs on 0800 25 78 87 or email [email protected]

For health and safety information 

Contact WorkSafe on 0800 030 040

For tax-related inquiries 

Contact [email protected]

For overseas investment inquiries

Contact Overseas Investment Office on 0800 665 463 or email [email protected]

For consumer protection information

Email Consumer Protection [email protected]

If you need advice on consumer rights and obligations

You can reach out to Citizens Advice Bureau (CAB at 0800 FOR CAB (0800 367 222)

For complaints about advertising content and placement

You can contact Advertising Standards Authority (ASA) at [email protected]