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NZ Certificate in Residential Property Management | Level 4

12 April 2024 | Wellington

Welcome to the NZ Certificate in Residential Property Management.

Intake 8 | Wellington

Here is an introduction and overview of the qualification!


Whether you're a seasoned property manager seeking formal recognition of your skills or aiming to enhance your expertise in property management, enrolling in the NZ Certificate in Residential Property Management is an excellent decision. Our programme equips you with the necessary knowledge and tools for achieving success in your business endeavours, and you'll receive a nationally recognised qualification upon completion.
The purpose of this qualification is to provide the residential property management and community housing sectors with individuals who will be able to operate, under broad guidance, within the private, public, or community housing management environment. The qualification aims to benefit the community by promoting consumer/tenant confidence in the sectors and processes.

The qualification provides a pathway for people intending to develop a higher level of expertise in the sector. It also recognises the achievement of relevant knowledge and skills of those who are already employed in the sector.   

Course content

  • Legal and theoretical knowledge
  • Establishing residential tenancy management
  • Establishing a residential tenancy
  • Maintaining residential tenancies


The programme content and assessments are completed online.

There are two workshops and two live online Zoom sessions over a 12-month duration. These sessions are practical, engaging and hands on and provide valuable 'real-world' input. The workshops and live online sessions are delivered by industry and subject matter experts. Face-to-face workshops will be held in Auckland, Wellington and Christchurch throughout the year.


Workshop one | Face-to-face: Friday, 12th April, 2024

Workshop two | Live online: Wednesday, 3rd July, 2024

Workshop three | Live online: Wednesday, 25th September, 2024

Workshop four | Face-to-face: Wednesday, 22nd January, 2025

End date: Friday, 11th April, 2025 


12 months

How do I enrol?

For a full overview of the program, please take a look at the syllabus here. If you want to enroll please follow these steps:

1. Download this training agreement and fill in your details. You will also need to send a copy of your ID. Please take note of the following:

  • ID needs to be verified by a Justice of the Peace, police officer, or solicitor (including NZ Passports).
  • No handwritten forms will be accepted. All training agreements must be signed by Adobe sign or DocuSign.
  • You will need to provide your NSN number (details on how to find your NSN are in the enrolment form)

2. Once completed please email the documents and a copy of your ID to [email protected]

3. Proceed by clicking the 'register now' button on the right-hand side to secure your spot and make payment. 

A couple of weeks before the first workshop the team will be in touch with further details. If you have any questions please direct them to

This qualification is offered by REINZ in collaboration with Ignite Colleges. 


Mandy Welch

Mandy is passionate about three things, training, property management and dogs (oops, maybe four, I forgot my family).

Mandy started in the PM Industry over 30 years ago, she has done it all from admin, PM and owner. She then moved into the training space and discovered holes in people's software knowledge and that became her passion. Mandy joined Realbase (Palace) full-time in 2008 and bought into the company in 2011. They sold the company in 2021 to MRI Software. Mandy has just left MRI Software and gone back out into her own company Eknows to go back to her passion of Training. Eknows will do software training for MRI but will also do other training workshops as well. During this time, Mandy with her husband started a dog daycare business, dog grooming and boarding. She is the "dog lady" and is often covered by and followed by a pack of dogs.

They have just started a new software company called 'Jungle Chief' which will do for the animal Industry what Palace did for property management. Mandy is really looking forward to 2023 to get back out there, especially to help property managers learn new skills and gain new qualifications which can be daunting if you have not studied for a while, Mandy's empathy and fun way of teaching will help you get through it easily.

 If you would like to register your interest, please email [email protected]

West Plaza Hotel 110 Wakefield Street Te Aro WELLINGTON NEW ZEALAND
Online registration not available.

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