THE REAL ESTATE AUTHORITY
INFORMATION: REINZ is not the national regulatory, licensing or complaints tribunal organisation for the industry. This is managed by the Real Estate Authority. For any correspondence concerning the conduct of an agent or regulatory changes, please contact them directly.
The Real Estate Authority (REAA)
P: 0800 FORREAA or 0800 367 7322.
The REAA is the licensing and disciplinary body for the real estate industry. It is an independent government agency that sits under the Ministry of Justice and runs as a separate organisation to REINZ. The job of the REAA is to promote a high standard of service and professionalism in the real estate industry and help protect buyers and sellers of property. It provides information for buyers and sellers, guidance for agents and how to become an agent and deals with complaints about agents’ behaviour.